Member satisfaction survey - What do your members really think?

Co-ops of every kind are organized to provide services to their members. Our service is housing, and our success can make a huge difference in our members’ quality of life. But how do we know if we’re getting it right, and how can we involve our members in a discussion about what we could do better?

We’ll explore how to adapt some best practices for housing co-ops and consider how CHF Canada’s Member Satisfaction Survey can help you learn about what matters most to your members.


Available as a portable workshop

Length: 
Mini
Topic: 
Good governance and principled leadership
Type: 
Portable